Performs service, repair and/or installation of company product(s) including system hardware, software, and PC's. Provides technical support to customers on operational or maintenance aspects of system equipment. Serves as customer contact on technical and service related problems. Diagnoses mechanical, hardware, software and systems failures, using established procedures. Determines most cost effective repair/resolution to minimize customer downtime. May involve use of problem management databases and help desk system.
Requires a minimum of 1-2 years of related work experience, high school diploma, or technical training, or equivalent combination of education and technical experience.
-Ability to attain A+ certification with 90 days of employment.
.*Must have c lean d riving record* (recommendation)